Returns must be requested within 7 calendar days from the date of delivery. You will be subject to round-trip shipping fees and a 25% restocking fee. Please note that if your delivery was free, you will be charged the outbound shipping costs paid by Ultimate Cozy LLC as part of the round trip shipping fees.

For furniture delivered via Front Door Delivery/Curbside Delivery, the Furniture item must be new, unused, unassembled and in the original packaging with all product literature to be eligible for a return.

For furniture delivered via White Glove Delivery (In-Home Set-Up) must be in new, saleable condition to be eligible for a return.

To initiate a return please email us at [email protected] or call our store at 858-232-5760.