Recently updated on September 14th, 2017 at 12:09 pm
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Nest Bedding, a pioneer and leader in the online mattress and bedding industry has just introduced a lifetime comfort guarantee for their mattresses. This applies to all mattresses offered by Nest Bedding, excluding the Big Kid Bed (BKB). Anyone who has purchase a Nest Bedding mattress after August 31, 2017 will still get the 100 night free trial but then get alos have the option to get a larger, smaller softer or firmer mattress at 30% off the current retail price. This gives you peace of mind knowing that beyond 100 night trial you are still greatly limiting your risk and have your choice of the diverse lineup of Nest Bedding mattresses to choose from.
Here are the full details of the new Nest Bedding Comfort guarantee.
Lifetime Comfort Guarantee
Lifetime Comfort Guarantee© on Nest Bedding Mattresses:
Mattresses: Please contact [email protected] to exercise your industry first Lifetime Comfort Guarantee.
Our Industry First Lifetime Comfort Guarantee© affords the original purchaser of any Nest Bedding mattress the peace of mind of knowing Nest Bedding cares about your comfort for the lifetime of your mattress. Here is how it works:
1. During the first 100 nights of ownership from date of delivery, you (the original purchaser) may initiate an exchange or return of your mattress for any comfort issue, for a 100% money back guarantee, or exchange to any other bed in our lineup.
2. After the 100 night’s trial, for the remaining lifetime of the mattress, if your needs change and you find you need a firmer or softer mattress, or you need to change to a small or larger size than your original purchase, you may do so at 30% off the current retail price.
* The BKB Kids bed is excluded but still carries a 100 night comfort guarantee.
Details of the Lifetime Comfort Guarantee:
I. The lifetime comfort guarantee applies only to mattresses purchased after August 31, 2017
II. All requests must be made via email to [email protected]
III. Mattress must be free of damage or stains in order to be approved for return. Mattress must be free of bed bugs, mold or any other condition less than new.
IV. After you have tried the bed for 30 days and during the 100 days trial period, you can exchange for a different feel or mattress in our line up, or initiate a refund after donating the mattress to a local charity. We can work with you to find one. If there is no donation center in your area, we can have the mattress picked up at our expense.
V. There is no fee to return.
VI. Refund will be issued upon receipt of donation or pickup and returned to the original payment method used. While refunds are issued the same business day, it can take up to a week for credit card processors to post your refund.
VII. Stains on the mattress will void the return privilege.
VIII. Returns are for comfort issues only during the initial 100 nights trial period.
IX. All materials have scents, even natural materials, and all our mattresses have been certified. All scents are naturally occurring and will dissipate. Our mattresses are made with certified materials and cannot be returned for allergy claims.
X. All Mattresses must be opened within 30 days of delivery or return privilege is void.
XI. During the initial 100 night’s trial period, upgrading to a different size is not covered under our comfort guarantee.
XII. International sales do not qualify for our exchange program. These sales are final.
XIII. Once a return/exchange is authorized by Nest Bedding, you have 30 days to complete the return/exchange.
Returns on Bedding: 100 days no-risk trial.
Bedding, such as sheets, blankets, duvet covers, pillows. For return authorization, please contact us at [email protected]
100 days on all Bedding Items, Satisfaction Guaranteed. Don’t like it, email us and we will provide you with a return authorization. No cost to return.
Returns on Furniture, Adjustable Bases, Foundations, Frames:
Foundations are returnable for the same 100 days trial period. Must be undamaged and unstained or voids the return privilege.
Adjustable bases are not comfort products and carry a full warranty privilege but are not eligible for comfort returns.
Furniture is not returnable.
Check out the full review of one of my favorite mattresses, the Alexander Signature Select
Aside from Mattresses, Nest Bedding makes excellent pillows such as the Easy Breather Pillow.
Unlike almost all fo the other online brands, Nest also has showrooms across the country where you can try out all their products in person. Nest has grown by leaps and bounds over the past 3 years. They are dedcated to continual product improvement and introducting some of the best products for consumers at a very competitive price point.