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The Lovesac Sactional is the most versatile couch I have ever owned. It is also the most durable. I bought my first Sactional back in July of 2013. Just recently I bought another back and seat to expand it as my family is growing. Although this furniture isn’t cheap, you definitely get what you pay for which is quality that will stand the test of time and kids.
Ordering the Lovesac Sactional
You can order any of the Lovesac products direct from their website. This includes the couch, pillows, blankets and more. If you place your order online, shipping is free. They also offer financing through the website which can be anywhere from 6-12 months.
Here are the details on Lovesac Returns according to their website:
- Eligible merchandise may be returned within 30 days of the date you received it.
- We cannot accept returns for special order/custom merchandise, gift cards, shipping and handling, services, and interest fees.
- Floor model and clearance merchandise are marked final sale and cannot be returned.
- Returned merchandise is subject to a 15% restocking fee 1 business day after the order is placed.
- Merchandise is eligible for a one-time price adjustment within 14 days of the order being placed. Merchandise marked to final sale (ie. floor model, clearance) is not eligible for a price adjustment. To request a one-time price adjustment, please visit your local Lovesac store or contact Customer Love:Chat: Click Here Mon – Sun: 9 AM – 10 PM EST
Call: 888-636-1223 Mon – Fri: 9:00 AM – 5:00 PM EST
Email: [email protected]
Unboxing the Sactional
After placing your order, your Sactional should arrive in a couple of weeks. Mine arrived in 8 days after ordering. You will get a tracking notification when it ships and an estimate of when it will be delivered. No need to be present on the delivery day either.
I ordered 1 back and one seat as I am expanding my existing Sactional. Here’s what that looks like in terms of packaging. The big box is the base and the medium size box is the back and the small box is the cover.
How to Setup the Lovesac Sactional
If you have put together legos, then setting up your Sactional should be a breeze. The video below shows all the pieces needed to get started.
All the pieces come wrapped in plastic so they don’t get wet during delivery.
The back and seat cushion can be found tucked underneath the base as seen in the picture below.
The covers are easy to slip on. To secure them you just velcro them to the bottom. In the 4 years I have owned my sactional they have never come loose and are easy to detach if you want to wash them.
The seat cushions are made with quality zippers that will hold up through multiple washes.
The next step is to connect the base to the back. You get the following pieces to do this. A metal collar that holds the pieces together at the middle as seen below.
A wooden base connector where the feet of two different bases can attach to secure the bottom. If you have hardwood floors, there are some wool pads to put on the feet so that you don’t leave any scratches.
Here’s a look as I am setting up the sactional.
Here’s another picture of what it looks like all complete. The blanket in the photo is also a Lovesac blanket. These blankets are super soft, machine washable and even have a foot pocket to keep your feet cozy.
There are lots of ways to configure your sactional which is why it is so valuable. If you move frequently or just grow tired of your current configuration, you can switch up the look easily. Not only that but you can also buy different covers.
Below is a picture of some of the many configurations for a lovesac with 5 sides and 5 bases like mine. If you go to their website and choose the number of bases and sides you can get a configuration guide for your number of pieces.
My Lovesac Sactional Recommendation
I have had my original sactional with 4 bases and 4 sides for over 4 years now and it has held up extremely well. I have configured it different ways many times in order to use it as a bed when guests come. Over time some of the legs have broke but I was able to get free replacement legs, no problem. Other than that the couch has held up perfectly after multiple washes and kids climbing and jumping on it.
The Sactional is an investment as their entry-level configuration with 2 seats and 4 sides currently retails at $1,700 however this couch has held up longer than any other couch I have owned. We have bought Ikea couches and sectionals in the past but the fabric on them was not machine washable and faded quickly. I also found that the cushions on the Lovesac are better quality and last much longer. If you have pets that climb on furniture this would make it worth it alone.