Helix Mattress Review Compare Helix Models

Helix Mattress Review

Recently updated on November 25th, 2022 at 06:27 pm

Helix Sleep


Motion Transfer




Unique Features


Off Gassing


Trial Period



  • Highly Customizable
  • Little motion transfer
  • Ships to Canada

Get up to $450 off your Helix plus 2 free pillows. Activate Here

I received a free Helix mattress for review. The Helix mattress is a completely new take on the mattress in a box concept. Instead of going with a one mattress fits all approach, they focus on customization. So much so that you fill out a questionnaire regarding body type and sleep preferences before you place an order. This hyper-customization can be done for each side of the bed if you order a queen or king size mattress so that you and your partner get the optimal feel for your needs.

Helix was started out of similar frustrations with the mattress industry. Instead of creating another mattress in a box, this company sought to address the competing needs of partners who sleep on the same mattress.

Overview of the Helix Mattress

Helix now sells the following models:

Helix Sunset (Soft)

Helix Moonlight (Soft)

Helix Midnight (Medium)

Helix Dusk (Medium)

Helix Twilight (Firm)

Helix Dawn (Firm)

Helix also has a kids mattress that is two-sided to adapt to their bodies as they grow.

Here’s a video of me unboxing the new 2017 version of the Helix Mattress. Since then this brand has evolved from a customizable mattress to several different models depending on your needs.

Ordering the Helix Mattress

Ordering a Helix mattress is a fun and engaged process. You actually fill out a questionnaire before you place your order. Helix teamed up with some PhD researchers who are experts in biomechanics to develop ideal mattress specifications for particular body types and sleep preferences that are reflected in the questionnaire. Here’s a snapshot of the beginning of the questionnaire:

Further into the questionnaire each person will answer questions about sleeping hot, firmness preferences, etc.  Finally, if the mattress is for 2 people, you will have the option of a transition between each mattress where the foam more gradually transitions to the other preference. Or, a split which means each side of the mattress is pushed together. I chose the transition and found that with the initial opening there was a slight dip where the mattress transitioned but that wet away after a few days.

Helix now offers financing so you can enjoy your mattress now and pay it off over time through Affirm. You can pay off the mattress in 3, 6 or 12 payments.

Construction of the Helix Mattress

The Helix Sleep system is made of 3 different layers. Foam, and micro coils which are small springs.


2″ Helix Dynamic Foam
2″ High-Grade Polyfoam (comfort layers)
4″ High-Grade Polyfoam (base layers)


  • 2.4″ Pocketed Microcoils
  • ILD: 18

These 3 ingredients are then customized based on your inputs in the initial questionnaire


Below is a picture I took when I visited the Helix headquarters in New York City that shows the 3 layers:

helix insides

My Helix Mattress Recommendation

The Helix mattress has a great range of firmness and even on the firm setting will provide good pressure relief. The pocket coils provide a subtle pushback that will give you the support you need.

Here’s a picture of the inside of the Helix. Below is the soft side of the helix.

Helix Soft

Below is the firm side of the helix which is part of the same mattress above.

Helix Firm

The video below shows motion transfer on the soft side of the Helix mattress.

Here’s another video on the other side of the same Helix mattress which is the firm side.

Below is a picture of how much the mattress will sink. As you can see the left side is considerably firmer than the right.

Helix Softness

This mattress does a great job with motion transfer and also temperature regulation. Looking at the photo below you’ll notice that the right side looks a bit different in terms of pattern color. In the survey I asked for my side to be cooler than my wife’s side. You can see that there is some sort of cooling gel layer that was added to my side to accommodate this need.

Helix Soft

Here’s a quick video of the micro coils

How Long Does A Helix Mattress Last?

A Helix mattress will last 7-8 years. You may get an extra year or two if you weigh under 150 lbs. Heavier sleepers over 200 lbs. may only get 6-7 years of life out of their Helix mattress.

Is Helix A Good Brand?

Helix is one of the most highly rated mattress brands among mattress reviewers and large publishers. It gets good marks for construction, durability and feel. They have excellent customer service and a legit free trial period with free shipping and free returns.

Do Helix Mattresses Get Softer?

Helix mattresses do not require a break-in period. The mattress actually may firm up a little after a few days but it will not get softer.

My Helix Mattress Recommendation

If you are looking for a mattress to accommodate sleepers with very different sleep preferences, this is the ticket. The owners of Helix Sleep are committed to delivering a personalized sleep experience that is backed by science not sales copy. That alone should be reason enough to give them a try. Their generous trial period will give you time to see if they got it right!

Get up to $450 off your Helix plus 2 free pillows. Activate Here

Disclosure: We aim to highlight products and services you might find interesting, and if you buy them, we may get a small share of the revenue. I have an affiliate relationship with Helix

36 thoughts on “Helix Mattress Review Compare Helix Models”

  1. How’s the feel and support? is it a 10?

    1. I think this mattress was designed with proper spinal support as a high priority so in my experience this mattress is firmer than many of the others I tested. However, in the questionnaire you can list your preference for firmness. Just know that if you select a medium level firmness it will be firmer than other mattresses.

  2. Jaclyn Bender says:

    What is the return policy if the mattress is not a good fit?

    1. There’s a 100 day trial period. From their website: Try our mattress for 100 days and if you don’t love it, we’ll take it back, and refund you in full. We suggest you trial the mattress for at least a month so your body can adjust to a sleep system made specifically for you.”

      1. Who is responsible for return shipping should it fail to live up to expectations? How must it be returned (type of shipping) and what is the weight for shipping. What packing materials would one use since it is now inflated?

      2. Terri Couls says:

        Motion Transfer




        Unique Features


        Off Gassing


        Trial Period


        Does the “fused” mattress have the sane return policy?

  3. Wow, this looks awesome! I like how they personalize each mattress to each customer – always wondered why the other online brands only had one option for everyone. Quick question: what if I share the bed with my boyfriend?

    1. If you get a king or queen size, they can customize each side for each individual sleeper. It is a really nice concept.

  4. How would you compare your two sides of the mattress? I know you requested one side be cooler than the other but did you also have both sides have different softness and support as well? I talked to Helix and they explained that they will adjust the order of the top layers (latex, microcoils, and polyfoam) depending on how the customer customizes their mattress. They told me for customers that request the coolest mattress they always put the latex layer on the top which I am guessing is the case for your side and your wifes side must have the polyfoam layer on top. Do you find the two sides feel vastly different due to this change?

    1. No, it’s a very subtle difference.

  5. What happens if someone looses weight or gains weight after buying one.

    1. There’s not way that I’m aware of that you can change the firmness settings after purchase. So you would be stuck with that firmness setting.

  6. I live in Oregon How can i test one

    1. The only showroom right now is in NYC so your best bet is to purchase one and try it out at home for 3 months then return if you don’t like it. These companies are very confident in their product and strongly believe that you will end up liking the mattress after you try it.

  7. Thank you for your review and the code! I just bought our mattress and I’m very excited for it’s arrival!

  8. How is the mattress holding up after a while sleeping on it?

    1. I sold this mattress to a neighbor and from what I hear it’s holding up well!

      1. Why did you sell the mattress and what did you replace it with?

        1. I had to make room for the next mattress I reviewed.

  9. Does this mattress smell/have off gasing?

    1. It does but it’s very faint. I slept on my Helix the night I opened it. If you are especially sensitive to smells, you can let it sit opened in another room for a few days before using.

  10. I have a double pillow top mattress that has pillow top on both sides so I can flip it over from time to time and it is about 12 inches thick so I guess this mattress only being 6 or 7 inches thick I’ll have to buy all new sheets,, and can you flip this mattress

  11. Motion Transfer




    Unique Features


    Off Gassing


    Trial Period


    “Finally, if the mattress is for 2 people, you will have the option of a transition between each mattress where the foam more gradually transitions to the other preference. Or, a split which means each side of the mattress is pushed together. I chose the transition and found that with the initial opening there was a slight dip where the mattress transitioned but that wet away after a few days.”

    Actually, this is incorrect. You can choose to have the entire mattress be the same, but with the needs of the partners combined; or the mattress can be split, with each partner’s sides tailored to their individual needs, then fused together in the middle so there isn’t an obvious split. If the mattress is made entirely the same, they try to accommodate the more important needs of each partner – so if one partner is significantly heavier, the entire mattress will offer more support, for example.

    We tried a Helix, and found it was really just too firm. I selected the softest available for my side, and it was unfortunately far from what I would call soft. My husband selected medium firm, and there was little difference between sides. Also, we both felt like we were sleeping on an air mattress with too much air. It actually seemed to push up against us, without feeling at all like we were sinking into a comfortable mattress. I didn’t notice any off gassing at all, and the mattress did expand very quickly. The motion transfer was pretty noticeable, but we previously had a memory foam mattress. I thought it was as bad as a typical innerspring mattress. I did a ton of research before ordering, and had really high hopes for this mattress, so I was really disappointed. We wound up with a Luxi.

    We’ve initiated a return, but their customer service people seem to take their time on that piece. 🙁

  12. pokerchef5@hotmail.com says:

    How does the bed hold up in the long run say after a year? Two years?

    1. I can’t speak to the longevity since I only had it for a little while.

    2. When I first purchased my Helix mattress I loved it. I have had my mattress for almost a year and started experiecing low back pain and realized the mattress had significantly loosened. I called the company and the only help they could offer is for me to buy a mattress topper for a $100+. No guarantee if this topper will help and no returns if it doesn’t. The 10 year warranty on these mattresses only covers sagging. These beds don’t sag, but loosen up significantly and no real help with the mattress once the trial period is over. So if you do purchase one of these mattresses, make sure to purchase one that is too firm for you now, so that in a year you will still have a bed. Interesting is my husband had purchased extra firm on his side of the bed and it was so hard originally I couldn’t sleep on it. It is now comfortable to me. I wonder how long my husband will be able to sleep on this mattress without issues. I am very dissapointed in the long term durability of this mattress and feel it was a complete waste of money.

      1. JAMIE GEMELLI says:

        We are having the SAME problem! We hate the mattress now!

    3. Stacey L Pelika says:

      I’ve had the Helix Midnight Luxe for a little over a month and am returning it. It started out okay, but now I wake up overheated and with severe elbow pain (I’m a side sleeper) in the middle of the night. Definitely do not recommend!

  13. Can i change it’s firmness and temperature after purchase ? and how can i do that ?

    1. Yes, you can, you just unzip the cover and switch out the layers. It’s very easy to do.

  14. Just curious to know: how on earth would you ship the mattress back? It expands after it comes in a box, but I’m sure most of us don’t have the equipment needed to flatten it enough to fit it in a box again. Do they make you pay for return shipping?

    1. Return shipping is free and they coordinate the return on their end so you just need to contact them and they will guide you through the return process.

  15. Motion Transfer




    Unique Features


    Off Gassing


    Trial Period


    Just wanted to post a comment about my opinion on my Helix mattress for people looking for reviews because they’re considering buying one.

    I would give my Helix mattress 3 out of 5 stars.
    Don’t get me wrong, overall its a comfortable and good quality mattress and I enjoy sleeping on it. I guess for me the only downside is for $900 this mattress didn’t WOW me like I expected it to. The mattress stays cool which is good, its firm (but I do wish it was a tad bit more firm for my taste), but the main thing that made my buy this mattress and pay the premium price is it was supposed to be customizable for someone who is a side sleeper and I don’t really see a huge difference in comfort than I do sleeping on a standard mattress. In all I like the mattress but if I had tested it before buying it I probably would have passed because for a $900 price tag I don’t see that much of an increase in comfort sleeping on my side to justify the price difference. If the price were lower I would recommend it to other people but at $900 I would say you may want to consider some other options first.

    1. Agree with much of what you wrote. I too am a side sleeper. My wife a stomach sleeper. We bought a dual comfort Helix. We’re different sizes, sleep in different positions, and she is always cold while I sleep hot. All that to say, our customized “profiles” and our own sides of the HELIX, per their specifications, were VERY different. The difference in reality between the two was far more subtle. My wife didn’t like hers – we switched for an experiment and ironically she preferred my side despite it being mostly contrary to what the quiz deemed “optimal” for her. I slept on hers and it wasn’t a huge difference. I liked my side better but I found it marginal. I was expecting a huge difference from our old coil mattress – better sleep, less pain, etc. and it didn’t deliver that. I have no issue with the price tag – ran me about $1500 CAD – because it really was an EXCELLENT quality mattress in my opinion. – it just wasn’t GREAT and I want great. That said – EXCELLENT quality product as I said, and customer service is outstanding. Sent it back after 3 months, no questions asked. Great company and really it is risk free so if tempted you have nothing to lose.

    2. Which mattress did you eventually settle on?

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